Serial Number For Articulate Storyline 2
Download File https://urlin.us/2sZYLB
I need to move Storyline 2 (and Articulate Studio '13) from an old computer to a new one but when I enter the serial numbers I receive the error message, "You have exceeded the number of activations". I emailed support but have not had a reply. Is there a better way to receive a fix for this? Thanks. John
It looks like my colleague Amlan responded to you yesterday afternoon and was able to adjust your serial number - you'll want to ensure that the email address support@articulate.com is not being directed to your junk/spam folder - and in case you need the information he shared for just Storyline, I've included it below (with the exception of your serial number) and it would be similar for Studio '13:
I've adjusted your serial number XXX for Articulate Storyline. You can download the latest version of the Storyline 2 installer here: -2 Here's how to install Storyline 2: -2/how-to-install-articulate-storyline-sl2 And here's how to activate Storyline 2 with your serial number: -2/how-to-activate-articulate-storyline-sl2 In the future, if you need to transfer your Storyline 2 license from one computer to another or reinstall on the same computer, follow the steps outlined here: -2/how-to-transfer-articulate-storyline-from-one-computer-to-another-sl2
i run storyline 2 on a parallels windows 10 install. I uninstalled Windows and then re-installed. However, I did not uninstall Storyline 2 first. Now, I'm it appears I've exceeded my activations. Can I log in and manage those activations somewhere? I only have one Storyline 2 product installed (on the Windows VM) or do you need to switch the serial number like you did in the in previous thread?
After installing Storyline 3, you'll have a free 30-day trial period, during which time Storyline is fully functional. When your trial expires, you'll need to activate Storyline with a serial number to continue using it. You can also activate at any time during your trial period.
However, if a new email message doesn't appear, create a new email message in your email app and address it to manualactivation@articulate.com. Then copy the serial number and machine code from the activation form above, and paste them into the body of your email.
I'd need to transfer Storyline 2 from one computer to another, and for that I would need to download the Storyline 2 software and activate it with the serial number. Can I still get the Storyline 2 from somewhere?
You can download Storyline 2 from our downloads page here - but each license is specific to an individual and non-transferrable. I know there are scenarios (such as someone leaving the company) that our team is happy to grant the one time transfer too. Reach out here, and they'll help and make sure your serial number is all set!
You can follow these directions to deactivate Storyline, and then to install it on another computer. Just remember to keep your serial number handy, as you'll need it to install it and activate on your other computer.
Hi Cheryl, thanks for the above suggestion. However, in the case where the client's pc is behind a firewall that prevents them from automatic activation, won't that firewall also prevent the communication to Articulate that 'deregisters' the license serial number?
I've got two serial numbers for Storyline 3 licenses, I need to transfer articulate from an old computer to a new one. I know I need to uninstall Articulate to release the license on the old one, however how can I tell which serial number is assigned to which computer? How can I determine which serial number is activated on my computer and which is on the old computer.
Each licensed user can install the software and register the serial number on up to two computers. If you run into any problems with this, you can contact our support team directly to get you back up and running.
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You can't run Storyline 2 and Storyline 360 with the same serial number as they're different products and purchases. Your current serial number is for Storyline 2 only, and our Sales team is happy to walk you through the pricing options for Articulate 360.
Thx for your reply, Ashley. I spoke with Leigh-Ann from Articulate yesterday and she conveyed there is no longer an opportunity to upgrade to 360 from SL2 so the 4 seats of 360 I need will actually be net-new purchases with new serial numbers. So I can still run SL2 with its SN and 360 with with a new SN.
One additional item to add here. I was using the Trial version to build a client project, thinking I would activate it yesterday by buying the Upgrade online via Adobe's web site. Well it isn't available for online purchase/download, thus no quick activation serial number. I had to pay expedited shipping to get the box version so I can get a serial number to activate my Trial version in order to now republish my movies so my client's files don't time out. This is the first time I've seen this. I complained to customer service but nothing I can do but wait 3-5 days for the box to get here.
I clicked on the link but there's no place for me to request the serial number. When I open my application, it's telling me my free trial is expired but I purchased it so I can't get into the app to get the number from Help. This happened a few years ago and I was able to get in contact I think by email and support was able to help me.
My old PC died and my new one needs to have storyline installed. But for some reason, there is absolutely nowhere to locate my license activation number...even in my on line account. Can you send it to me ASAP?
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Getting started with a subscription is fast and easy: Go to www.adobe.com and choose your product and plan, and then complete the purchase. Immediately after purchase, check your email for a message from Adobe with your serial number and a link to download your software. After you download the product, double-click the installer and follow the onscreen instructions to install your product and start your subscription.
From the Your Plans and Products tab on the My Account Page on Adobe.com, choose View your products. A column displays the serial number for your subscription, along with a link to download the product. 2b1af7f3a8